DiyCart Store

• ✔ Unused and in the same condition as received
• ✔ In its original packaging
• ✔ Accompanied by receipt or proof of purchase

• ✘ Chinese / Imported products clearly marked on product page
• ✘ Gift cards
• ✘ Downloadable software products
• ✘ Items damaged or missing parts (not our fault)
• ✘ Any item returned after 7 days
• ✘ Products damaged due to misuse

Return availability is clearly displayed on each product page. Please read before purchasing.

• ➊ Contact us within 7 days of delivery at [email protected]
• ➋ Provide your order number and reason for return
• ➌ Wait for return approval & instructions
• ➍ Ship the product back to the provided address

• ✔ Once received & inspected, we'll notify you of approval/rejection
• ✔ Approved refunds will be credited to your original payment method within 5–7 business days

• ✘ Sale / discounted items are not refundable
• ✔ We only exchange items if they are defective or damaged
• For exchange, email us at [email protected]

• ✘ You are responsible for return shipping costs
• ✘ Shipping costs are non-refundable
• ✘ Return shipping cost will be deducted from your refund
• ✔ For expensive items, use trackable shipping with insurance
• ✘ We do not guarantee receipt of untracked returns

Processing: 1–2 business days  |  Delivery: 3–7 business days